We are committed to protecting your privacy and ensuring you have a positive experience on our website and with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website ( www.focusmembers.com) and use our membership services.

Information We Collect

We collect various types of information from and about you, including:

Personal Information

This is information that can be used to identify you directly or indirectly. We may collect:

 

• • Contact Information: Name, email address, phone number, mailing address.

• • Account Information: Username, password, membership level.

• • Payment Information: Billing address, credit card details (processed securely by third-party payment processors; we do not store full credit card numbers on our servers).

• • Communications: Records of your correspondence with us (e.g., support inquiries, feedback).

• • Demographic Information: (If voluntarily provided) Age, gender, interests, professional background relevant to your membership.

How We Use Your Information

We use the information we collect for various purposes, including:

 

• • To Provide and Maintain Our Services: To create and manage your membership account, process transactions, deliver content, and provide access to exclusive features.

• • To Improve Our Services: To understand how our services are used, analyze trends, develop new features, and enhance user experience.

• • To Communicate with You: To send transactional emails (e.g., membership confirmations, password resets), updates, newsletters, marketing communications (if you’ve opted in), and respond to your inquiries.

• • For Personalization: To tailor content, recommendations, and offers based on your interests and usage patterns.

• • For Security and Fraud Prevention: To protect our website, users, and data from unauthorized access, fraud, and other illegal activities.

• • For Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We may disclose your information in the following ways:

 

• • With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf (e.g., payment processing, website hosting, analytics, email delivery). These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

• • For Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

• • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the service, or (d) protect the personal safety of users of the service or the public.

• • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

• • Aggregated or Anonymized Data: We may share aggregated or anonymized data (which cannot reasonably be used to identify you) with third parties for various purposes, including analytics, research, marketing, and business development

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

 

• • Access and Correction: You may have the right to access and update your personal information directly through your account settings or by contacting us.

• • Deletion: You may request the deletion of your personal information, subject to certain legal obligations or legitimate business purposes.

• • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

• • Cookie Preferences: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. Please note that if you choose to disable cookies, some features of our website may not function properly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

• • Email:  info@focusmembers.com

• • Address: 109 Cheetham Hill Road, Manchester, England, M8 8PY